Once an order is placed, it is automatically sent to processing. We do this so we can ship your order as soon as possible. Unfortunately, this means that it is possible that we are unable to cancel an order after it has left our warehouse. We are only able to cancel an order if it has not been shipped out yet. We apologize for this inconvenience and encourage you to speak with us on the live chat if you have any questions or concerns prior to placing an order.
Please contact us via Live Chat or by phone at 844-355-2121 and we will always do our best to quickly cancel the order for you.